Frequently Asked Questions
Everything you need to know about First Tactical's premium gear and services.
What is the standard shipping time for tactical gear?
Most orders are processed within 24-48 hours. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
Do you offer a warranty on your products?
Yes, we stand by our quality. All First Tactical products are covered by a limited lifetime warranty against manufacturing defects in materials and workmanship.
What is your return policy for apparel and footwear?
We offer a 30-day return policy for all unused and unwashed items with original tags attached. Footwear must be returned in its original box and shows no signs of outdoor wear.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself according to our instructions to ensure the best fit for tactical performance.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products compliant with professional duty standards?
Yes, our gear is specifically engineered for public safety professionals and athletes. Many of our items meet or exceed industry standards for durability, safety, and utility.